| Summary |
Learn the principles, patterns, methodologies, and best practices underlying exceptional Web design with this definitive reference. The chapter available for download here introduces the concept of customer-centered design and explains how you can apply it to your projects.
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This chapter is an excerpt from the new book titled, "The Design of Sites, Second Edition: Patterns for Creating Winning Web Sites", authored by Douglas van Duyne, James Landay and Jason Hong; ISBN 0131345559, Copyright 2007 Douglas K. van Duyne, James
A. Landay, and Jason I. Hong. All rights reserved. Published by Prentice Hall in December, 2006.
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