High performing organizations
By James Gaskin

Back in the 80s, research analysts trumpeted how "lean manufacturing" companies performed better and produced more using such techniques as Just In Time inventory. Now, the ITPI (IT Process Institute) is trying to apply serious research to see why some IT organizations function well and others wobble.

Read the full article here:
http://www.itworld.com/Man/2672/nlsnetworking070417/index.html

IN THE NEWS

Europe considers network security portal for SMBs
http://smallbusiness.itworld.com/4385/070423smbportal/

Mobile phone sales to slow in 2007, says IDC
http://wireless.itworld.com/5021/070420mobile/

Google to add presentations app to hosted suite
http://utilitycomputing.itworld.com/4594/070418googlepreso/

Protecting the Earth and the bottom line
http://www.itworld.com/Tech/2987/070420earth/index.html

RIM finally breaks silence on BlackBerry outage
http://wireless.itworld.com/5021/070420rim/page_1.html