From: www.itworld.com

CRM goes mainstream: Salesforce.com review

April 1, 2003 —

 

The crowded CRM market may find Onyx Software's new on demand CRM utility for medium-sized businesses a good match. Managed by IBM as part of a broader embedded focus that uses Onyx applications in parts to support vertical markets,
this offering includes tools for marketing automation, salesforce automation, service, support and administration.

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